Roobet Privacy Policy – Ireland

Types of Data We Collect

Roobet collects personal data that is necessary for the provision of our services, legal compliance, and platform security. The categories of data we may collect include:

• Identity data – full name, date of birth, nationality, and government-issued ID details.
• Contact data – email address, phone number, and residential address.
• Financial data – payment method details, transaction history, and account balances.
• Technical data – IP address, device type, browser type, and session logs.
• Usage data – pages visited, bets placed, time spent on platform, and preferences.
• Communications data – records of interactions with our customer support team.

We do not collect sensitive personal data such as medical records or biometric information unless specifically required by law.

Legal Basis for Processing

Roobet processes your personal data on the following lawful grounds under GDPR:

Cookies and Tracking Technologies

roobets-ie.com uses cookies and similar tracking technologies to enhance your experience and analyse platform performance. Types of cookies used include:

• Essential cookies – required for core site functionality and cannot be disabled.
• Analytical cookies – used to understand how users interact with the platform.
• Preference cookies – store your settings and personalisation choices.
• Marketing cookies – used to deliver relevant promotional content, subject to your consent.

You can manage your cookie preferences through the cookie settings panel available on the site. Withdrawing consent for non-essential cookies will not affect your ability to use the platform.

Data Retention

Roobet retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by law. In general:

• Account data is retained for the duration of the account relationship and for a minimum of five years following account closure, in line with anti-money laundering obligations.
• Transaction records are kept for a minimum of five years.
• Support communications are retained for up to two years.
• Marketing data is retained until you withdraw consent or unsubscribe.

When data is no longer required, it is securely deleted or anonymised.

Sharing of Personal Data

Roobet does not sell your personal data to third parties. We may share data with trusted partners in the following circumstances:

• Payment processors and financial institutions, for transaction handling.
• Identity verification and KYC providers, for compliance purposes.
• Regulatory and law enforcement authorities, when required by law.
• Fraud prevention services, to protect users and the platform.
• Technology and hosting providers, who process data on our behalf under strict data processing agreements.

All third-party partners are required to handle your data in compliance with GDPR and applicable data protection standards.

Your Data Rights Under GDPR

As a user based in Ireland, you have the following rights regarding your personal data:

• Right of access – request a copy of the personal data we hold about you.
• Right to rectification – ask us to correct inaccurate or incomplete data.
• Right to erasure – request deletion of your data where no legal obligation to retain it exists.
• Right to restriction – ask us to limit how we use your data in certain circumstances.
• Right to data portability – receive your data in a structured, machine-readable format.
• Right to object – object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent – withdraw consent for marketing or optional data processing at any time.

To exercise any of these rights, contact our Data Protection team via the official contact page on roobets-ie.com. You also have the right to lodge a complaint with the Irish Data Protection Commission at dataprotection.ie.

Data Security and Contact

Roobet applies industry-standard technical and organisational security measures to protect your personal data from unauthorised access, loss, or disclosure. These include encryption of data in transit and at rest, access controls, and regular security audits. Despite these measures, no system can guarantee absolute security. If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us through the official support channels listed on roobets-ie.com. This policy was last reviewed in 2026 and will be updated as required to reflect changes in law or our data practices.